Terms of Services

In my heart I don’t believe anyone should need terms and conditions. I will do everything possible to help in any way possible so that we can all have a great experience in respect of each other. I value and honour my relationship with all beings so I will always apply my heart qualities to anything that I do. However, just to be on the safe side with someone that may not share my views, please read these terms and conditions carefully.

DISCLAIMER: The services offered by Moments in Presence, and information contained within, are NOT intended to replace that of your qualified veterinarian, physician or health care provider. Moments in Presence does not provide medical or mental health advice, diagnosis, or treatment. We are NOT a replacement for animal training or behavioural support.

We are here to help to empower and promote self-healing and well-being which can enhance the quality of your or your animal’s life and ask that you set personal intentions for your own healing and that of your animal companion.

We share information to complement, not replace, professional medical/veterinary advice. We encourage you to do your own research and make your own decisions on your and your animal's health in conjunction with your doctor and/or vet. Never discontinue or make any changes to a treatment or medication without first consulting your veterinarian, doctor, or trained mental health professional.

For legal purposes it is understood that all psychic readings, consultations, and energy healings are intended to offer an insight into an animal or person’s personal life and do not in anyway constitute legal, professional, financial or medical advice. For legal purposes it is also understood that all readings and healing sessions are for reference purposes only, no guarantees are implied or stated.

It is understood that energy healing, including emotional releases, Reiki, crystal healing, and any other natural healing methods, could cause increased emotionality and perhaps temporary discomfort. Any decisions made because of a reading or healing session are done of the client’s own free will and of their own accord and fully absolve the practitioner of any and all responsibility and liability for any decisions that arise out of his/her energy healing session and for any adverse experiences he/she may have during or following the energy healing session. Further, clients release all owners, partners, participants, healers and readers from any responsibilities over any choices or decisions he/she makes from a reading or energy healing session with the practitioner.

CANCELLATION POLICY: Once submitting your payment, you agree to the following terms: 

All sales are final.
No refunds will be issued. Should there be a reasonable cause for cancellation, we are open to rescheduling a session to a later date.  

All gift cards and sessions within packages, must be used within 9 months of the initial investment.